zippin Careers, Work at home hire as Associated Technical Support Paper. High school diploma or equivalent; Associate’s or Bachelor’s degree in Information Technology, Computer Science or a related field is a plus. Candidates can apply for the position.
zippin Careers, Work at home – Overview
Company – zippin work from home
Role – Associate Technical Support
Qualification – High school diploma or equivalent; Associate’s or Bachelor’s degree in Information Technology, Computer Science or a related field is a plus.
Experience – 1-2
Onsite – Remote (Work from home)
Salary – 4 lpa – 6 lpa
zippin Careers, Work at home – ABOUT THE COMPANY
zippin is a technology company specializing in cashless checkout solutions for retail stores. Founded in 2018, Zippin provides a frictionless shopping experience by leveraging advanced computer vision, sensor fusion and machine learning technologies. Their system allows shoppers to walk into a store, pick up items, and simply leave without the need for traditional checkouts or cashier interactions. Zippin’s platform increases convenience and efficiency for customers and retailers alike, streamlining the purchasing process and reducing operating costs. Please note that there may have been developments or changes after my last knowledge update in September 2021.
zippin Careers, Work at home – Associated technical support responsibilities
- Customer Service: Provide technical support to customers through various communication channels including email, chat and phone. Assist customers with questions, issues and technical challenges related to Zippin’s cashless checkout solutions.
- Troubleshooting: Diagnosing and resolving technical issues reported by customers, understanding root causes of problems, and guiding customers through step-by-step solutions.
- Problem Solving: Effectively resolve customer concerns by providing accurate and timely solutions. Collaborate with internal teams to escalate and resolve complex technical issues if needed.
- Remote Assistance: Assist customers remotely by providing clear and concise instructions for troubleshooting and resolving technical issues, ensuring a positive customer experience.
- Documentation: Maintain detailed records of customer interactions, problems, and resolutions in the company’s support systems. Contribute to the knowledge base by documenting common problems and solutions.
zippin Careers, Work at home – Skills required
- Technical Proficiency: Strong technical aptitude and familiarity with troubleshooting software, hardware components, and basic networking concepts to effectively assist customers with technical issues.
- Customer-Centric Approach: A customer-focused mindset with the ability to empathize, actively listen to customer concerns, and provide solutions that meet their needs.
- Clear Communication: Excellent verbal and written communication skills to convey clear technical information and instructions, especially in a remote support context.
- Problem Solving: Adept at analyzing complex problems, breaking them down into manageable pieces, and identifying effective solutions or workarounds.
- Remote Assistance: Proficiency in guiding customers through technical troubleshooting steps remotely using tools such as live chat, email or remote desktop software.
HOW TO SUBSCRIBE TO ZIPPIN Careers, work from home?
To apply for zippin Careers, Work at home – interested candidates must follow the procedure described below:
- Click the “Apply here” button provided below. You will be redirected to zippin Careers, Work at home Company’s official career page.
- Click “Apply Online”.
- If you haven’t registered yet, create an account.
- After registration, log in and fill in the application form with all the necessary data.
- Submit all relevant documents if requested (e.g. resume, grade sheet, proof of identity).
- Provide accurate information in your application.
- Check that all data entered is correct.
- Submit the application process after verification.
INTERESTED PARTIES CAN APPLY THROUGH THE LINK BELOW
Role- Associate Technical Support – Remote ( Work From Home ) CLICK HERE
zippin Careers, Work at home – FAQ?
What is it zippin selection process?
The selection process will be based on a written test followed by technical and HR interviews.
What is the average salary for the position?
The average salary is 4 lpa – 6 lpa for this function.
DISCLAIMER OF LIABILITY:
The recruitment information provided above is for informational purposes only. The above recruitment information was taken from the official website of the organization. We do not offer any Recruitment guarantees. Recruitment must be in accordance with the company’s official recruitment process. We do not charge a fee for providing this job information.