Twilio Careers, Work From Home : Hiring as Role of Spam and Fraud Specialist. 12 Pass, Any Postgraduate, PG Candidates can apply for the position.
Twilio Careers, Work From Home – Overview
- Company – Twilio Work from home
- Role – Spam and Fraud Specialist
- Qualification – Any Postgraduate, PG
- Experience – 0-3
- Location – Remote India
- Salary-3 Lpa – 5 Lpa
ABOUT COMPANY Twilio
Twilio is a cloud communications platform company that provides tools and services for developers to integrate voice, video, messaging, and other communications functions into their applications and services. Founded in 2008 by Jeff Lawson, Evan Cooke and John Wolthuis, Twilio has grown to become one of the leading companies in the cloud communications space.
Twilio’s platform offers a variety of APIs (Application Programming Interfaces) that developers can use to build communication capabilities into their software applications
Twilio Careers, work from home – Spam and Fraud Specialist Responsibilities
- Customer Assistance: Provides assistance and support to customers who encounter issues or questions related to Alexa-enabled digital devices and products.
- Product Knowledge: Maintain an in-depth knowledge of the company’s digital devices and Alexa-enabled products, including their features, specifications, and cross-platform compatibility.
- Education and Training: Stay up to date with the latest product releases, software updates, and troubleshooting techniques. This may involve attending training sessions and reading technical documentation.
- Technical troubleshooting: Diagnose and resolve technical issues customers may experience with their digital devices or Alexa-enabled devices. This may involve connectivity issues, software updates, and hardware malfunctions.
- Communication: Communicate effectively with customers through multiple channels such as phone, email, chat, or social media to address their concerns and provide solutions.
- Documentation: Maintain detailed records of customer interactions, including the nature of the issue, steps taken to resolve it, and any necessary follow-up.
- Feedback loop: Provide feedback to product development and quality assurance teams on recurring issues or potential product improvements based on customer experiences and feedback.
- Up-selling and Cross-selling: Identify opportunities to recommend complementary products or services to customers based on their needs and preferences.
Twilio Careers, work from home – skills needed
- Be process oriented with organizational skills.
- Strong creativity skills to think like spammers, but driven by an impulse to shut them down.
- Competence with Microsoft Office suite.
- Ability to develop pattern recognition skills.
- Strong verbal and written communication skills.
- Strong analytical skills for effective problem solving.
- Proven track record of handling ambiguity well.
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HOW TO APPLY FOR Twilio Careers, Work From Home?
To apply for Twilio Careers, Work from Home – interested candidates must follow the procedure outlined below:
- Click on the “Sign Up Here” button given below. You will be redirected to the official Twilio Careers, Work from Home company career page.
- Click “Apply Online”.
- If you haven’t registered yet, create an account.
- After registering, log in and fill out the application form with all the necessary data.
- Submit all relevant documents if requested (e.g. CV, assessment form, proof of identity).
- Provide accurate information in your application.
- Check that all data entered is correct.
- Submit the application process after verification.
INTERESTED CANDIDATES CAN APPLY VIA THE LINK BELOW
Spam and Fraud Specialist – Remote India
Careers at Twilio, working from home – frequently asked questions?
What is Twilio Work from home selection process?
The selection process will be based on a written test followed by technical and HR interviews.
What is the average salary for the position?
The average salary is 3 Lpa – 5 Lpa for this function.
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The recruitment information provided above is for informational purposes only. The above recruitment information was taken from the Organization’s official website. We do not offer any guarantee of recruitment. Recruitment must be done in accordance with the company’s official recruitment process. We do not charge a fee for providing this job information.