TIDE Careers, work from home : Hired as Customer Support Associate – Backoffice and outbound calls Role. Licence Candidates can apply for the position.
TIDE Careers, work from home – Overview
Business – TIDE works from home
Role – Customer Support Associate – Backoffice and outbound calls
Experience –1-4 years
Location – Remote Recruitment Office HYDERABAD
Salary – 3-7LPA
TIDE Careers, work from home – ABOUT THE COMPANY
The tide is a natural phenomenon driven by the gravitational forces of the moon and the sun on the Earth’s oceans. It causes the water level to rise and fall in a predictable pattern along the coast. The ebb and flow of the tides play a crucial role in marine ecosystems, shaping coastal landscapes and influencing various human activities such as fishing, shipping and tourism.
The tides occur in cycles, with approximately two high tides and two low tides each day. When the gravitational pull of the moon and the sun align, high tides, called spring tides, occur, resulting in greater tidal range. Conversely, when the gravitational pull of the moon and sun are at right angles to each other, the tidal range is smaller, resulting in dead tides, which have lower high tides and higher low tides.
TIDE Careers, work from home– Customer Service Associate Responsibilities
- Lead direct communication with customers by chat and email and, if necessary, by phone (make outbound calls to customers at their request)
- Follow established procedures and guidelines, but also participate in the creation of new processes or the improvement of existing ones
- Deliver a 5-star customer experience based on a set of predefined metrics (customer satisfaction, volume contribution, quality assurance)
- Overcome difficult banking challenges such as unknown transactions, missing payments and direct debits
- Help mentor new team members, support them with your wisdom and experience, and help them with common back-office tasks
TIDE Careers, work from home – Required Skills
- You are willing to handle customer inquiries via chat, phone or email
- You have excellent spoken and written English skills (B2 or above)
- You are comfortable with industry tools such as Kustomer, GSuite and Jira
HOW TO ASK TIDE Careers, work from home?
To apply for the TIDE Careers, work from home– interested candidates must follow the procedure described below:
- Click on the “Apply Here” button provided below. You will be redirected to TIDE Careers, work from home official company career page.
- Click on “Apply online”.
- If you haven’t registered yet, create an account.
- After registration, log in and fill in the application form with all the necessary details.
- Submit all relevant documents, if requested (e.g. resume, grade sheet, proof of identity).
- Provide specific information in your application.
- Check that all details entered are correct.
- Submit the application process after verification.
INTERESTED CANDIDATES CAN APPLY VIA THE LINK BELOW
Role -Customer Support Associate-Remote Recruitment Office HYDERABAD Location
TIDE Careers, work from home – Frequently asked question?
What is the TIDE Work from home selection process?
The selection process will be based on a written test followed by technical and HR interviews.
What is the average salary for the position?
The average salary is 3-7LPA for this role.
The recruitment information provided above is for informational purposes only. The recruitment information above is taken from the official website of the Organization. We do not provide any recruitment guarantees. Recruitment must follow the company’s official recruitment process. We do not charge any fees for providing this employment information.