capture point Careers, work from home hiring as Technical engineer paper Bachelor/Engineering – Web and Networks. Candidates can apply for the position.
capture point Careers, work from home – Overview
- Company – I work at home
- Role – Technical Engineer
- Qualification – Bachelor’s Degree/Engineering – Web and Networks
- Experience – 1-4 years
- Location – Remote work from home
- Salary – 3 EPS-8 EPS
capture point Careers, work from home – ABOUT THE COMPANY
Catchpoint is a digital experience monitoring company specializing in helping organizations ensure the optimal performance of their websites, applications and digital services. Through advanced monitoring and analytics, Catchpoint enables companies to proactively detect, diagnose and resolve performance issues that can impact user experience and business outcomes.
The company’s platform offers a comprehensive set of monitoring tools that track the performance of websites and applications from diverse geographic locations and across different devices and networks. Catchpoint monitoring covers elements such as page load times, server response times, network latency and other key performance indicators. This data allows companies to identify bottlenecks, slowdowns or outages and take corrective action before they affect users.
Catchpoint’s services are valuable to organizations operating in the digital world, such as e-commerce companies, SaaS providers, media companies and any entity that relies on digital services to interact with customers or conduct business. By providing real-time insights into the user experience, Catchpoint empowers companies to deliver consistent, high-quality online experiences.
Catchpoint Careers, Work at Home – Technical Engineer Responsibilities
- Monitor the availability and performance of customers’ web applications.
- Identify failures or performance issues, diagnose and escalate to customers.
- Research, analyze and resolve customer issues and queries.
- Maintain Catchpoint SLA with customers.
- Provide technical assistance by phone, email, online chat to customers and prospects
- Actively contribute to the product knowledge base and other product-related documentation and blog
- Work closely with product management to identify customer needs and requirements and validate future feature designs
- Collaborate with engineering in identifying product defects, designing solutions, and testing.
capture point Careers, work from home – Skills required
- Good analytical and problem solving skills
- Understanding network devices (servers, load balancers, routers, etc.)
- Knowledge of TCP/IP protocols (IPv4/v6, ICMP, TCP, UDP, HTTP, DNS, etc.)
- Experience with Selenium and web monitoring tools
- 1 to 4 years of professional experience in a customer service environment – Web, Networking, Service Desk
- Technical knowledge with an emphasis on the web performance industry.
- Bachelor’s Degree/Engineering – Web and Networks
- Self-motivated, detail-oriented and organized
- Exceptional verbal and written communication skills
- Flexible with rotational shifts
- Ability to work independently and as a team member
HOW TO SUBSCRIBE capture point Careers, work from home?
To apply for capture point Careers, work from home – interested candidates should follow the procedure described below:
- Click on the “Sign Up Here” button provided below. You will be redirected to capture point Careers, work from home official career page of the company.
- Click “Apply Online”.
- If you haven’t registered yet, create an account.
- After registration, log in and fill in the application form with all the necessary data.
- Submit all relevant documents if requested (eg resume, evaluation form, proof of identity).
- Provide accurate information in your application.
- Check that all data entered is correct.
- Submit the application process after verification.
INTERESTED CANDIDATES CAN APPLY THROUGH THE LINK BELOW
Role- Technical Engineer – Remote (work from home)
capture point Careers, work from home – Common questions?
What is it capture point selection process?
The selection process will be based on a written test followed by technical and HR interviews.
What is the average salary for the job?
The average salary is 3LPA-8LPA for this function.
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DISCLAIMER OF LIABILITY:
The recruitment information provided above is for informational purposes only. The above recruitment information was taken from the official website of the Organization. We do not offer any recruitment guarantee. Recruitment shall be in accordance with the company’s official recruitment process. We do not charge a fee for providing this job information.