Careers at TIDE, work from home : Hiring as Customer Support Associate Paper. any graduate Candidates can apply for the position.
TIDE Careers, Work at Home – Overview
Company – TIDE work from home
Role – Customer Support Associate
Qualification – Any Graduate
Experience – 0-3
Location – Remote (Hyderabad Hiring Office)
Salary – 3 EPS – 5 EPS
TIDE Careers, Work from home – ABOUT THE COMPANY
The tide is a natural phenomenon driven by the gravitational forces of the moon and sun on Earth’s oceans. It causes the water level to rise and fall in a predictable pattern along the coasts. Tidal ebb and flow play a crucial role in marine ecosystems, shaping coastal landscapes and influencing various human activities such as fishing, navigation and tourism.
Tides occur in cycles, with approximately two high tides and two low tides per day. When the gravitational pull of the moon and sun align, high tides, known as spring tides, occur, resulting in greater tidal range. Conversely, when the gravitational pull of the moon and sun are at right angles to each other, the tidal range is smaller, leading to neap tides, which have lower high tides and higher low tides.
TIDE Careers, Work from home– Customer Support Associate responsibilities
- Lead direct communication with customers via chat and email, and where necessary – over the phone (making outbound calls to customers when requested by them)
- Following established procedures and guidelines, but also participating in creating new processes or improving existing ones
- Deliver a 5-star customer experience based on a set of predefined metrics (customer satisfaction, volume contribution, quality assurance)
- Facing difficult banking challenges such as unknown transactions, missed payments and direct debits
- Help mentor new team members and support them with your wisdom and experience and help with common back office tasks
TIDE Careers, Work at home – Skills required
- Are you willing to respond to customer requests via chat, phone or email
- You have excellent spoken and written English skills (B2 or higher)
- You are comfortable using industry tools like Kustomer, GSuite and Jira
HOW TO REQUEST TIDE Careers, Work at home?
To apply for TIDE Careers, Work at home– interested candidates must follow the procedure described below:
- Click the “Apply here” button provided below. You will be redirected to TIDE Careers, Work at home Company’s official career page.
- Click “Apply Online”.
- If you haven’t registered yet, create an account.
- After registration, log in and fill in the application form with all the necessary data.
- Submit all relevant documents if requested (e.g. resume, grade sheet, proof of identity).
- Provide accurate information in your application.
- Check that all data entered is correct.
- Submit the application process after verification.
INTERESTED PARTIES CAN APPLY THROUGH THE LINK BELOW
Role – Customer Support Associate – Remote (Office Hyderabad Hiring)
TIDE Careers, Work at home – FAQ?
What is it TIDE Work from Home selection process?
The selection process will be based on a written test followed by technical and HR interviews.
What is the average salary for the position?
The average salary is 3 EPS – 5 EPS for this function.
DISCLAIMER OF LIABILITY:
The recruitment information provided above is for informational purposes only. The above recruitment information was taken from the official website of the Organization. We do not offer any Recruitment guarantees. Recruitment must be in accordance with the company’s official recruitment process. We do not charge a fee for providing this job information.