Careers at Tech Mahindra, work at home jobs in india

Mahindra Technology Careers, Work at home : Hiring as Customer service Paper. Any graduate, 12 passes Candidates can apply for the position.

Mahindra Technology Careers, Work at Home – Overview

• Company – Tech Mahindra Work from home

• Role – Customer Service

• Qualification – Any Graduate, 12 Pass

• Experience -0-5

• Location – Remote (Contracting office located in Noida, Uttar Pradesh)

• Salary-2 lpa- 4 lpa

Mahindra Technology Careers, Work at home – ABOUT THE COMPANY

Tech Mahindra is an Indian multinational technology company that provides information technology (IT) services and business process outsourcing (BPO) services. It is part of the Mahindra Group, a diversified conglomerate based in India. Tech Mahindra was founded in 1986 as a joint venture between Mahindra & Mahindra (a leading Indian automobile company) and British Telecom (BT), a UK-based telecommunications company.

Tech Mahindra offers a wide range of services including IT consulting, application development and maintenance, infrastructure management, cyber security, data analysis and much more. The company serves customers across multiple industries such as telecommunications, healthcare, financial services, manufacturing, retail, and more. It has a global presence with offices and delivery centers in several countries.

Mahindra Technology Careers, Work From Home – Customer Service Responsibilities

• Respond to Inquiries: Respond to customer questions, questions, and concerns quickly and accurately through multiple channels, such as phone, email, chat, or social media.
• Troubleshooting: Helping customers troubleshoot and find appropriate solutions to their problems, often requiring a good understanding of the product or service.
• Providing Information: Providing accurate information about products, services, policies, pricing, and promotions to help customers make informed decisions.
• Order Processing: Assist customers in placing orders, processing transactions, and tracking orders to ensure timely delivery.
• Dealing with complaints: listening to customer complaints, empathizing with their frustration, and working to resolve their issues while maintaining a professional and patient demeanor.
• Keeping Calm Under Pressure: Remain calm and collected when dealing with irate or upset customers and use effective communication skills to defuse tense situations.

Mahindra Technology Careers, Work at home – Skills required

• Communication Skills: Clear and concise communication, both written and verbal, is crucial to understanding customer needs, explaining solutions, and delivering information effectively.
• Active Listening: Paying full attention to customers, understanding their concerns, and asking clarifying questions to ensure you accurately understand their issues.
• Empathy: Demonstrating genuine understanding and compassion for customers’ emotions, concerns, and situations, and conveying that you care about their needs.
• Patience: Remain patient and composed, especially when dealing with frustrated or upset customers, and maintain a positive attitude during interactions.
• Troubleshooting: Analyzing situations, identifying root causes and offering appropriate solutions to resolve customer issues in a timely and efficient manner.
• Adaptability: Be flexible and open to change, able to adjust your approach based on each client’s specific needs and preferences.
• Product/Service Knowledge: Develop a deep understanding of your company’s products or services, policies and processes to provide accurate information and guidance.
• Time Management: Efficiently managing your time and prioritizing tasks to ensure quick responses and resolutions for customers.

HOW TO REQUEST Mahindra Technology Careers, work from home?

To apply for Mahindra Technology Careers, work from home – interested candidates should follow the procedure outlined below:

• Click the “Apply here” button provided below. You will be redirected to Mahindra Technology Careers, Work at home Company’s official career page.
• Click “Apply Online”.
• If you haven’t registered yet, create an account.
• After registration, log in and fill in the application form with all the necessary data.
• Submit all relevant documents if requested (e.g. resume, grade sheet, proof of identity).
• Provide accurate information in your application.
• Check that all data entered is correct.
• Submit the application process after verification.

FOR REMOTE (Noida, Uttar Pradesh LOCATION) INTERESTED CANDIDATES MAY SEND THEIR RESUME TO THE MAIL PROVIDED BELOW

Mahindra Technology Careers, Work from Home – FAQ?

What is it Mahindra Technology work from home selection process?

The selection process will be based on a written test followed by technical and HR interviews.

What is the average salary for the position?

The average salary is 2 lpa- 4 lpa for this function.

DISCLAIMER OF LIABILITY:

The recruitment information provided above is for informational purposes only. The above recruitment information was taken from the official website of the Organization. We do not offer any Recruitment guarantees. Recruitment must be in accordance with the company’s official recruitment process. We do not charge a fee for providing this job information.