weak app Careers, work from home for Junior Customer Support Specialist Paper. Bachelor’s degree in a relevant field (e.g. Business, Marketing, Communications or a related discipline) Candidates can apply for the position.
Apptweak Careers, Work From Home – Overview
- Company – weak app work from home
- Role – Junior Customer Support Specialist
- Qualification – Bachelor’s degree in a relevant field (e.g. Business, Marketing, Communications or a related discipline)
- Experience – 1 year plus
- Location –Remote (Bangalore office hiring) Hybrid
- Salary –4 Lpa – 5 Lpa
ABOUT weak app COMPANY
Apptweak is a platform that focuses on helping mobile app developers and marketers to optimize their presence in the app store, improve discoverability of their apps and improve the performance of their apps in app stores like Apple App Store and the Google Play Store. The platform offers a range of tools and data analytics to assist in these efforts. Apptweak provides tools to analyze and optimize app metadata (titles, descriptions, keywords) to improve an app’s visibility in search results and app store rankings.
weak app Careers, Work from Home – Junior Customer Support Specialist Roles and Responsibilities
- Serve as the first point of contact for customers seeking technical assistance or support through our chat system (Intercom) as well as via email.
- Answer customer inquiries, troubleshoot technical issues, and provide timely solutions to ensure high levels of customer satisfaction.
- Collaborate with cross-functional teams, including product development and engineering, to effectively scale and resolve complex customer issues.
- Provide product guidance to customers to improve their understanding and effective use of our SaaS solutions.
- Proactively identify and report product issues or opportunities for improvement to appropriate internal teams.
- Investigate and resolve billing-related concerns, ensuring accurate billing and maintaining a high level of transparency in all financial matters.
weak app Careers, work from home – skills needed
- Strong technical acumen and familiarity with SaaS products and applications.
- Excellent troubleshooting skills with the ability to effectively troubleshoot and diagnose technical issues.
- Excellent communication skills, both written and verbal, with the ability to convey technical concepts to non-technical users.
- Empathetic and patient attitude with a customer-centric approach to support.
- Ability to prioritize and manage multiple customer queries simultaneously while meeting SLAs.
- Detail-oriented and highly organized to maintain accurate records and supporting documentation.
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HOW TO SUBSCRIBE weak app Careers, work from home?
To apply for weak app Careers, work from home – interested candidates should follow the procedure described below:
- Click on the “Sign Up Here” button provided below. You will be redirected to the company’s official careers page.
- Click “Apply Online”.
- If you haven’t registered yet, create an account.
- After registration, log in and fill in the application form with all the necessary data.
- Submit all relevant documents if requested (eg resume, evaluation form, proof of identity).
- Provide accurate information in your application.
- Check that all data entered is correct.
- Submit the application process after verification.
INTERESTED CANDIDATES CAN APPLY THROUGH THE LINK BELOW
Role – Junior Remote Customer Support Specialist (Bangalore office hire) Hybrid
weak app Careers, work from home – Common questions?
What is Apptweak work from home selection process?
The selection process will be based on a written test followed by technical and HR interviews.
What is the average salary for the job?
The average salary is 4 Lpa – 5 Lpa for this function.
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DISCLAIMER OF LIABILITY:
The recruitment information provided above is for informational purposes only. The above recruitment information was taken from the official website of the Organization. We do not offer any recruitment guarantee. Recruitment shall be in accordance with the company’s official recruitment process. We do not charge a fee for providing this job information.